For more information, please contact us at sales@watkinsonsshoes.com. 

Questions about your account: 

How will my data be used? 

If you have subscribed to our newsletter we will contact you with emails. 

Can I be removed from your mailing list? 

If you wish to be removed fro our mailing list please update your preferences on your account by logging in or email us at sales@watkinsonsshoes.com to opt out. There is an option to opt out of this when you receive emails from us.  

Who do you ship with? 

Royal Mail, we use standard shipping fees. 


Shopping With Watkinsons 

When will the product be back in stock? 

The answer to this lies with the manufacturer. We will try out best to ensure that we can get the shoes for you. We can put you on a pre-order list for shoes that are launching ahead of the season. 

Limited edition products will not be back in stock. 


Shopping at our York Store 

Our flagship store is located in the heart of York, 2 minutes walk away from York Minster. Our full range and many more styles are available to try on in store. 

We take pleasure in welcoming all customers to receive a bespoke shopping experience. 

Do visit us at 53 Goodramgate, York. We are open from 10-5PM and will be following the relevant COVID-19 government guidelines. Your safety is our priority. 

Our store is wheelchair friendly. 


Where is my order confirmation? 

If you do not receive an order confirmation please check your inbox and junk folder. Please wait for 12 hours to ensure that the email has not been delayed in coming through. If no luck, please contact us on sales@watkinsonsshoes.com and we will ensure that your order confirmation is resent to you accordingly. 


Shopping Online 

We take pride in updating our website regularly to ensure that our prices, products and tips are live! We have a privacy policy for how we collect and use personal data. 

Please set up an account to purchase. 


Working At Watkinsons 

We are always looking to develop at Watkinsons. If you have an interest in fashion, customer service and shoes do send us an email and your CV to sales@watkinsonsshoes.com and we will let you know if there any available roles that would suit you. 

We are always looking for new blog ideas as such if you are passionate about shoes do send us a quick blog and we would love to publish this on our website and social media channels!